Settings Page Guide

Last updated: November 5, 2025

The Settings page allows both individual users and company administrators to configure their accounts, organization details, and system-wide behaviors. It is divided into two main categories:

  • User Settings – personal preferences that apply only to your account.

  • Company Settings – administrative options that affect the entire organization.

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User Settings

My Profile

  • Update your name, phone number, and login details.

  • Adjust personal display preferences.

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Notifications

  • Control which alerts you receive (e.g., voyage updates, weather events, tracker activity).

  • Configure notification channels (in-app, email).

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Advanced Settings

  • User Impersonation: Allows administrators (with permissions) to temporarily access another user’s account for troubleshooting or training.

  • If you don’t have impersonation privileges, this page will indicate so.

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Company Settings

Info

  • Maintain company details such as:

    • Website address, contact phone, contact email.

    • Company address.

  • Declare operational scope:

    • Marine services (freight, towage).

    • Charter services.

    • Terminal operations.

    • Port operations.

  • Set default measurement units:

    • Length (feet, meters).

    • Volume (gallons, barrels, cubic meters).

    • Area (square feet, square meters).

    • Weight (net tons, metric tons).

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Services

  • Define your company’s Regions of Service (e.g., Columbia River, Gulf, Southeast, Great Lakes).

  • List Serviceable Cargo types.

  • Add Ports of Service for operational coverage.

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Administrator

Team Members

  • View all active team members with their registered email addresses.

  • Invite new members using the “Invite New Member” button.

  • Remove existing members when access is no longer required.

  • Manage pending invitations, including canceling invites.

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Booking

  • Customize the customer booking form to control which data fields are required.

  • Configure allowed ports, shipment details, transit information, and additional required fields.

  • Option to require payment confirmation for automated quotes.

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Groups

  • Organize users into groups for easier management.

  • Groups can represent business units, customer teams, or cargo types.

  • Features include:

    • Edit Users: add or remove members from a group.

    • Edit Permissions: assign group-level permissions.

    • View Group Hierarchy: visualize parent/child group relationships.

    • Add a Group: create new organizational groups.

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Triggers / Pricing Models

  • Configure automation rules (e.g., demurrage triggers, voyage milestones).

  • Manage pricing models for different services, including unit conversions and surcharge logic.

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Generic Templates

  • Create reusable templates for voyages, communications, and reporting.

  • Edit or delete templates to maintain consistency.

  • Example templates:

    • Voyage order forms.

    • Barge event updates.

    • Customer Assignment formats.

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Towing Tariffs

  • Manage existing towing tariffs created from Voyage Planning or create new ones.

    • Define towing tariffs by customer, region, or contract type.

    • Configure tariff rates, rules, and applicability.

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